Electronic Restoration Claims Make the Process Easier

5/23/2022 (Permalink)

For more information about Electronic Restoration Claims, just contact us.

Whether from flooding, developing mold or a brutal storm, if something happens to your Ogden, UT, business, you want to maximize your insurance claim. Unfortunately, that process may seem complicated and overwhelming when it requires commercial restorative services. Luckily, a service provider with an electronic claims management system that has a team of insurance industry experts is just a phone call away.

The Claims Process

Prior to contacting your insurance agent, it is helpful to understand how the claim process typically unfolds. After the call is made, you can expect the following steps to happen:

• An adjuster from your insurance provider will contact you to schedule a time for an inspection. This will be a detailed assessment of the damage caused by the specific event.
• The adjuster will recommend contacting a restoration company, which will send out a skilled assessor to also inspect the property. Along with assessing the damage, the representative will develop a detailed plan regarding the scope of the work needed.
• The insurance representative will confirm the scope of work required. If choosing the right restoration professional, you will have peace of mind that the two are following the same guideline. This makes it easier to come to a final agreement regarding the insurance claim.

During this initial process, it is also important to discuss other details related to the loss. If your business needs to temporarily locate or will see a loss in income, this may be covered depending on your unique insurance plan.

Why Choose SERVPRO?

While these steps seem easy, they may be more complicated if are working with a restoration firm that lacks insurance industry expertise or embraces technologies. A nationwide company with localized locations eases the process. From the beginning, the project manager will work closely with the adjuster to create an electronic, detailed, line-by-line list of all work that needs to be done. This ensures that everyone is on the same page and clearly understands the project. Throughout the process, this electronic claim is updated as the work progress and easily accessed by all interested parties. Other benefits include:

• A single point of contact who works with you and your insurance provider, eliminating confusion and ensuring clear, regular communication across the board.
• Since time is always of the essence, you can expect your restoration team to focus on restoring and not replacing, which is beneficial for both the property owner and the insurance company. The work will also be completed with the budget and timeline always in mind.
• As a one-stop shop, it means that coordinating additional contractors won’t be needed. All of the work will be a team of certified technicians, further increasing the pace of the work.

Insurance provides peace of mind that your business will be covered when the unexpected happens. While that may make things easier, the insurance claim can be complicated if you choose the wrong company to complete restorative services. Ensuring that the company is certified, has an electronic claims system and has a point person for the project are all indicators that the work will be done faster and on budget.